When you bought your policy, you chose a deductible for your physical damage coverage. This is the amount you are responsible for if a claim occurs. The higher your deductible, the lower the cost of your physical damage coverage. Your insurer will deduct that amount from the settlement of your claim.
No, the final choice is yours but if the insurer wants to use non-OEM parts and you decide to use more expensive OEM parts, you may have to pay the difference in cost.
No. The contract of insurance only obligates the insurance company to restore your vehicle to the same condition it was in before the loss. Sometimes this requires the use of original equipment manufacturer (OEM) parts and sometimes after-market parts can be used. After-market parts are parts made by a manufacturer other than the original manufacturer.
Yes. At your request, your company must recommend a qualified repair facility convenient to the vehicle's location, which will repair the vehicle at the price the company is willing to pay and whose work is guaranteed. Your insurance company further stands behind the repair shop’s guarantee.
After evaluating the damages to your vehicle, your insurance company has the option of repairing your vehicle, replacing your vehicle, or reimbursing you for the vehicle's actual cash value. Actual cash value is the amount your vehicle would have sold for on the date of the accident. Your insurance will elect to replace your vehicle [...]
Call us! We’ll work with the towing company and work everything out for you. However, we’ll need you to release the vehicle. We’ll handle the estimate and repairs once your vehicle gets to one of our 3 conveniently located body shops.
In the state of Hawaii you, the vehicle owner, actually have the right to take your vehicle to the body shop of your choice.
Yes, we work with all major insurance companies. In many cases we already have relationships in place that will help expedite your claim and repair process – putting you back on the road quicker!
Sigs Collision Center offers a warranty that is valid at any of our locations through Oahu. The warranty on the repairs completed is valid for as long as you own the vehicle. Ask a Customer Service Representative for complete details.
Yes, absolutely! Our painters have years of experience and have perfected their craft. Your vehicles VIN number will actually tell us everything we need to know about the original paint colors the manufacturer used. Sigs Collision Centers uses only the best paint around, Axalta Coatings. In almost every case, we must blend the paint from [...]